Brand Name: RS Global Solutions
Products: AC Brackets, Anchor Fasteners, Inverter Trolley, Washing Machine Stand & related accessories
Shipping Policy
At RS Global Solutions, we aim to ensure safe, timely, and reliable delivery of our products to our customers.
Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Bulk or customized orders may require additional processing time, which will be communicated at the time of order confirmation.
Shipping Locations
- We currently ship across India.
- For international shipping inquiries, please contact our sales team.
Shipping Charges
- Shipping charges, if applicable, will be calculated and displayed at checkout or shared during order confirmation.
- Shipping costs may vary based on product weight, order quantity, and delivery location.
Delivery Timeline
- Standard delivery timelines range between 3–7 business days, depending on the destination and logistics partner.
- Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, strikes, or courier delays.
Packaging & Dispatch
- All products are securely packed to prevent damage during transit.
- Once dispatched, tracking details will be shared via email or WhatsApp (where applicable).
Returns & Replacement Policy
We take great care in manufacturing and packing our products. However, if you face any issues, we’re here to help.
Eligible Returns / Replacements
You may request a return or replacement if:
- The product received is damaged during transit.
- The product is defective or faulty upon arrival.
- The product delivered is incorrect (different from what was ordered).
Return Request Timeline
- Any return or replacement request must be raised within 48 hours of delivery.
- Requests raised after this period may not be accepted.
Return Conditions
- The product must be unused, in original condition, and with original packaging.
- Proof of damage or defect (photos/videos) must be shared at the time of request.
Non-Returnable Items
The following items are not eligible for return or refund:
- Products damaged due to improper installation, misuse, or negligence.
- Normal wear and tear after usage.
- Customized or bulk-manufactured orders (unless manufacturing defects are found).
Refund Policy
- Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original mode of payment or via bank transfer, as applicable.
- Shipping charges (if any) are non-refundable, unless the return is due to our error.
Cancellation Policy
- Orders can be cancelled before dispatch by contacting our support team.
- Once the order is dispatched, cancellation requests will not be accepted.
Contact Us
For any questions related to shipping, returns, or refunds, please contact:
RS Global Solutions
📧 Email: support@rsglobalsolutions.com
📞 Phone: +91 79 7337 8177